Data Engineer

The Data Center Engineer will provide troubleshooting, repair, parts ordering, preventative maintenance, and installation of Dell products at the customer site.

• Triage issues with direction from Dell Support.
• Execute plan of action from Dell Domain Engineer/L3.
• Document POA Results, logs, and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email.
• Reseating parts, swap or replace parts.
• Server Testing and validation (running diagnostics, capturing, and uploading logs).
• Upgrading Firmware as needed.
• Parts locker management, manage inbound and outbound parts.
• Spare parts management, separate from parts locker (during CW server deployments).
• Parts return to Dell.

Qualifications:

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years’ experience in area of responsibility.